The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Any and All orders refused by buyer will NOT be refunded and there will be a fee to have item reshipped. Please make sure your address is correct and/or receiver of gift knows they are receiving an item from you.
Hand washing in warm soapy water recommended, no scrubbing. NOT recommended to put in microwave or dishwasher as this can damage the design. Soak or submerging in water NOT recommended.
Yes, we do customer orders.
Discounts on orders of 20 or more items (Double Wall Cups).
Discounts on orders of 10 or more on stainless steal Tumblers.
Yes, please contact me and I will add your specific shipping location to the item listing.
Each item is made with different products, please see item description for details.
No, all sales are final. If item is shipped and gets damaged during shipping a replacement item will be shipped. No exceptions.
Orders can be canceled within 24 hours of order being made. If canceled within 48 hours 30% will be deducted from order total. Orders placed are started in 36 hours of orders being placed.
Any order refused by customer upon delivery will NOT be refunded. NO EXCEPTIONS. If customer request order to be reshipped there will be a custom listing for reshipment which included shipping plus $10.00.
Tumblers used are HOGG Tumblers.