All tumblers are handmade to order. I take pride in creating each tumbler. Please note that these are not made by a machine but by hand.
Beautiful 24oz Pink Butterfly Eye tumbler. Base coat is Surprisingly Pink from Sugarfoot’s Tiny Shinys (link below for color choices). Base color can be changed.
PRODUCTS USED:
The great quality tumblers used are stainless steel. They keep beverages hot or cold for hours!
REAL glitter is used (when requested), not spray paint glitter, but in high quality, polyester glitter that will retain its sparkle. Coated in a food safe epoxy. Any decal design will be protected and glitter will not flake off and will remain beautiful underneath the epoxy. (Follow care/washing instructions).
PERSONALIZATION:
You may personalize your tumbler by adding a name, quote, or design just send me a message.
COLORS:
Want to change the Glitter color? Send me a message and let me know what color you are looking for. We carry just about any color you can think of. Design colors see photos.
Glitter Color Choices - https://www.etsy.com/shop/SugarfootsTinyShinys?ref=search_shop_redirect
IF NO STYLE/PERSONALIZATION IS GIVEN AT CHECKOUT EXACT ITEM SHOWN WILL BE SHIPPED.
AT CHECK OUT:
Please include colors, theme, or any other personalization required to complete your order. If we are not informed of the item specifications/personalization the item shown in listing will be shipped.
In the “Note To Seller” box please include the following information:
Base color
Glitter if requested
Design specifications (Please contact me for assistance)
Design color
And any specific personalization you will need. Please contact me with any questions, requests and/or color options.
Custom made tumblers will come with Barbara's Creatives logo on bottom.
CARE OF YOUR TUMBLER:
-Hand wash only
-Do not put in dishwasher
-Do not microwave
-Do not soak
-Do not leave in car
PROCESSING TIMES:
My processing time is 10 - 12 business days (Larger order process times will vary). This does not include shipping! Before your item can be shipped we must ensure it dry and will ship safely and without damage. If you need your item sooner I offer “RUSH MY ORDER” (additional charge). Send me a message and I can create a custom listing with “RUSH MY ORDER” added.
OPTIONAL - RUSH ORDER:
I appreciate and value all my customers and understand life happens. There are times we realize there was a gift we needed to pick up and forgot to get/order. Items ship times vary depending on the item your ordering. However, our RUSH ORDER will move your order up to the top of our list and your process faster. Any questions send me a message.
CUSTOM WORK:
I love working with customers on custom orders! Contact me and we will work together to create your unique tumbler.
SHIPPING ADDRESS:
It is important to make sure your shipping address is correct. A delay can occur if shipping address is not accurate. We are NOT responsible for incorrect shipping address provided at time of order and/or if it goes to the wrong location. We are not liable for any stolen, lost or mis-delivered items. Once item is shipped USPS then becomes responsible. If this happens, please contact your local USPS. Refund, replacement cannot be offered under any circumstance with regards to USPS. Items returned with insufficient address or not able to deliver will be charged $15.00 to reship item(s). No refunds on any package not deliverable.
ALL TUMBLERS ARE SHIPPED PRIORITY MAIL (Within US ONLY).
REFUNDS/RETURNS/EXCHANGES/CANCELLATIONS:
ALL ORDERS ARE FINAL - NO REFUNDS, RETURNS or EXCHANGES on custom ordered tumblers will be accepted. If there is an error on my part once the item is received, please notify me WITHIN 24 hours. The item will need to be returned to be fixed or replaced. Cancellations must be requested within 12 hours of purchase or they CANNOT be honored. NO EXCEPTIONS. If a product comes damaged contact me immediately. Damage item solution (replacement) request must be made within 24 hours of delivery. message us through ETSY within 24 hours with pictures of the damaged items, minimum of 3 photos. We will look into the matter and contact you within 24 hours. If you choose to cancel your order it must be done within 12 hours of placing initial order.
**Please keep in mind colors shown can differ depending on device and resolution.
**ALL SALES FINAL ON ALL PERSONALIZED ITEMS. NO EXCEPTIONS!
***All ready to ship come with no personalization, items come as shown. If you would like personalization, color change, or design change contact me. I will create a customer listing for your item. Please note that personalized item ship times vary.30% restocking fee incurred on ALL orders are returned with approval, IF Approved. This is to cover time and product to make personalized tumbler. Shipping is NOT refunded.
3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Any and All orders refused by buyer will NOT be refunded and there will be a fee to have item reshipped. Please make sure your address is correct and/or receiver of gift knows they are receiving an item from you.
Hand washing in warm soapy water recommended, no scrubbing. NOT recommended to put in microwave or dishwasher as this can damage the design. Soak or submerging in water NOT recommended.
Yes, we do customer orders.
Discounts on orders of 20 or more items (Double Wall Cups).
Discounts on orders of 10 or more on stainless steal Tumblers.
Yes, please contact me and I will add your specific shipping location to the item listing.
Each item is made with different products, please see item description for details.
No, all sales are final. If item is shipped and gets damaged during shipping a replacement item will be shipped. No exceptions.
Orders can be canceled within 24 hours of order being made. If canceled within 48 hours 30% will be deducted from order total. Orders placed are started in 36 hours of orders being placed.
Any order refused by customer upon delivery will NOT be refunded. NO EXCEPTIONS. If customer request order to be reshipped there will be a custom listing for reshipment which included shipping plus $10.00.
Tumblers used are HOGG Tumblers.